One of the biggest challenges we see in companies is the diversity of answers we hear from leaders when trying to define what basic terms...

Your sales stages play a very important role in your sales process as they provide critical data about your sales pipeline, progression...

Q: What is Churn Rate? A: Churn (rate) = the percentage of customers who stop doing business with an organization over a defined period...

Did you know that there are two different objects for tracking email messages? There is a task object and an email message object. Here...